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FAQ

Frequent questions regarding Go!Chat web SDK integration

Go!Chat shows 'An error occurred' on first load.

Check the following:
• The token parameter is not outdated, check the expires_at parameter.
• The {email: string} used to generate the token match an email of a customer’s contact in your Algoreg instance.
• The domain and subdomain match your instance.

Go!Chat doesn't show any message and threads are not created.

Check the following:
• The {email: string} used to generate the token match an email of a customer’s contact in your Algoreg instance.

Assistant
Responses are generated using AI and may contain mistakes.
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  • Authentication
  • Webhooks
Customer
  • GET
    Get customer detail
  • GET
    Get customer events
  • GET
    Get stats for customer
  • POST
    Save customers
  • POST
    Search customers
  • Webhooks events
Customer Document
  • DEL
    Delete document
  • GET
    Download document
  • POST
    Search documents
  • POST
    Update document
  • POST
    Upload document
  • Webhooks events
Go!Chat
  • POST
    Create end user token
  • POST
    Create thread message
  • POST
    Create thread
  • GET
    Download attachment
  • GET
    Get thread messages
  • GET
    Get thread
  • POST
    Search threads
  • POST
    Update thread message
  • POST
    Update thread
  • Webhooks events
Go!KYT
  • POST
    Create transaction
  • GET
    Get transaction full history
  • GET
    Get transaction
  • POST
    Search transactions
  • POST
    Update transaction
  • Webhooks events
Go!Press
  • POST
    Force handle press report generation for customer
  • POST
    Generate instant report
  • GET
    Get report body
Go!Risk
  • GET
    Get customer last edd
  • GET
    Get customer last risk
  • Webhooks events
Go!Scan
  • GET
    Get alert detail
  • POST
    Get alerts
  • POST
    Get customer alerts
  • POST
    Modify alert
  • POST
    Name search
  • POST
    Search alerts
Go!Vid
  • POST
    Create session full
  • POST
    Generate a session
  • GET
    Get session details
  • POST
    Transactional ID check
  • Webhooks events
Message
  • GET
    Download attachment
  • POST
    Search threads
Appendix
  • Types and enums

FAQ

Frequent questions regarding Go!Chat web SDK integration

Go!Chat shows 'An error occurred' on first load.

Check the following:
• The token parameter is not outdated, check the expires_at parameter.
• The {email: string} used to generate the token match an email of a customer’s contact in your Algoreg instance.
• The domain and subdomain match your instance.

Go!Chat doesn't show any message and threads are not created.

Check the following:
• The {email: string} used to generate the token match an email of a customer’s contact in your Algoreg instance.

Assistant
Responses are generated using AI and may contain mistakes.
Powered by Mintlify