Frequent questions regarding Go!Chat web SDK integration
Go!Chat shows 'An error occurred' on first load.
Check the following:
• The token
parameter is not outdated, check the expires_at
parameter.
• The {email: string}
used to generate the token
match an email of a customer’s contact in your Algoreg instance.
• The domain and subdomain match your instance.
Go!Chat doesn't show any message and threads are not created.
Check the following:
• The {email: string}
used to generate the token
match an email of a customer’s contact in your Algoreg instance.
Frequent questions regarding Go!Chat web SDK integration
Go!Chat shows 'An error occurred' on first load.
Check the following:
• The token
parameter is not outdated, check the expires_at
parameter.
• The {email: string}
used to generate the token
match an email of a customer’s contact in your Algoreg instance.
• The domain and subdomain match your instance.
Go!Chat doesn't show any message and threads are not created.
Check the following:
• The {email: string}
used to generate the token
match an email of a customer’s contact in your Algoreg instance.