Get Started
Integrate Algoreg Go!Chat in your own application
Process overview
Go!Chat is a KYC/KYT oriented communication channel between you and your customers. If Go!Chat works with emails (IMAP/SMTP) it can also be embedded in your application using a simple iframe or redirection.
There is an overview of a basic integration workflow with Go!Chat.
Prerequisites
To use Go!Chat, first check that you have access to this product on the Algoreg backoffice, you can verify this in the billing page.
About the token generation and options
Emails and customer ids
You can generate a end user token using several method:
-
Using one or several emails: In this case all threads and emails for this email will be displayed. Think of it like an email client for this specific email.
-
Using a customer external id: In this case we’ll display all the thread related to this customer. If multiple customers share the same email, they will not see threads from other customers.
-
Both: in this case we will restrict first to the customer, then to the emails.
Other options
- From: can be used to specify exactly who sent the message. Every emails of the customer or if defined of the emails field will receive an acknowledgement email.
- Tags: tags the user can use to select a category when creating a thread. Use the "" (empty string) tag to allow the user to create a thread without category.
Integration
After generating the session you will get a token
string that you can use as described bellow either in an iframe or redirection.
Use a redirection
Simply redirect the user to the following url:
https://chat.algoreg.com/?token={token}
# Or https://chat.{instance}.algoreg.com/?token={token} if you're using a custom instance
Use an iframe
The integration is using the same url than the redirection.
<iframe src="https://chat.algoreg.com/?token={token}" sandbox="allow-scripts allow-same-origin allow-popups allow-popups-to-escape-sandbox" />
Session customization and accessibility
you can specify some parameters directly into the url.
auto
,light
or dark
. Set the theme brightness. Use “auto” for automatic
theme detection, “light” for a light theme, or “dark” for a dark theme.
0 or 1. Enable the display of a block with your Algoreg Logo