Understand Go!Chat messages and templates
Variable | Description |
---|---|
customer.external_id | The customer external ID |
customer.first_name | The customer first name |
customer.middle_name | The customer middle name |
customer.last_name | The customer last name |
customer.company_name | The customer company name |
customer.trading_name | The customer trading name |
customer.full_name | The customer full name generated from all the available names |
customer.domicile_code | The customer domicile code (3 letters) |
customer.nationality_code | The customer nationality code (3 letters) |
agent.full_name | The agent full name |
agent.email | The agent email |
general.date | The current date |
scenario.[scenario_code] | Instances a Go!Vid session (and URL) based on a scenario. These variables are dynamically computed to present your enabled Go!Vid scenarios. |